Shipping policy

🚚 PlugFlex – Premium Shipping Policy

At PlugFlex, we believe great products deserve a seamless delivery experience. That’s why we ensure every order is packed with care, shipped securely, and delivered to your doorstep as quickly as possible.

🛒 Free Shipping Across India

  • Enjoy FREE standard shipping on all orders, with no minimum spend.

  • Whether you’re in Delhi, Bengaluru, or a remote town, PlugFlex delivers at no extra cost.

⏳ Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and public holidays).

  • You’ll receive timely updates if there are delays due to high demand, brand partner stock, or courier issues.

📦 Estimated Delivery Timelines

  • Metro Cities: 3–5 business days

  • Non-Metro Cities: 4–7 business days

  • Remote Areas: 6–10 business days

Note: Delivery times may vary during festivals, peak season, or due to unforeseen courier delays.

💳 Payment & COD

  • We offer secure online payments (Cards, UPI, Net Banking, Wallets, EMI via Razorpay).

  • Cash on Delivery (COD) available on select products and serviceable locations.

  • For high-value premium products, prepaid or EMI payments are recommended for faster processing.

🔍 Order Tracking

  • Once dispatched, you’ll receive a tracking link via Email & WhatsApp.

  • Track your shipment in real-time until it reaches your doorstep.

📦 Damaged or Lost Packages

  • If your package is damaged or missing, please report it within 48 hours of delivery with photo/video proof.

  • We will arrange a replacement or full refund after verification.

🌏 International Shipping

  • Currently, PlugFlex ships only within India.

  • Global shipping will be introduced soon as we expand.

📞 Need Help?

📧 Email: support@plugflex.in